Over the last 2 years, I've had comically bad experiences with Saverglass. They've never had good customer service, probably because I only order $30,000-$50,000 of bottles per year, but the level of customer service is abysmal.
They've messed up my last 2 big orders and essentially tried to shift the blame to me. Then told me there's nothing I can do about it and I'll have to wait until next year for the bottles. The last 2 shipments I've received damaged and there's essentially no recourse. They've double charged me on occasion and are just generally awful at creating a good business environment. This is, bar none, the worst professional business dealings I've ever experienced.
But no one makes the bottle I need besides them. I'm between a rock and a hard place. Has anyone else has bad experiences with them or did I just land the worst contacts/situations?