Just wondering if anyone has ever purchased barrels of aged product from MGP and gotten completely empty barrels. I buy the barrels through Ultra Pure and I purchased 5 barrels of 2016 bourbon. When they arrived 2 of the 5 barrels were BONE DRY- not even damp. The barrels were pallet stored (filled through the head) and the barrels were produced by Speyside cooperage in Ohio. I have had another barrel from Speyside that leaked so bad I had to move the product to another barrel.
From every one I talk to MGP will normally make this situation right but after a month and a half they said "tough luck" we sell barrels "as is, where is".
We only source a little from MGP so we are not important enough for them to make this right. This is the worst business practice ever. I get that there will be some loss for angel's share and some minor barrel seepage but empty after 4 years is just BS. They also charged freight on full barrels so that is FRAUD. I am going to take legal action so if there is anyone else in the same boat let me know. Maybe class action suit.
BTW I normally buy new make so have not had issues. This is the first time buying aged product.