I'm dealing with an odd situation & need help sourcing info & parts. Here's the Cliff's Notes version.
This distillery was founded in 2005 & the guy bought a 600L Holstein. Two columns, 15 plates plus dephleg. He was well-funded but oblivious to the hows & whys of distilling. He put it together himself with fellow investors & I've heard stories that they slung a ratchet strap over a gas line & hoisted parts that way. After running it a couple times & realizing he had no idea what he was doing, he started buying GNS, blending in back and lying to everyone about the product. (I'm not saying GNS is bad, just the way he went about it. TTB shut him down & fined him several times.) Long-story, short, he went out of business and some new partners came in & bought the building & equipment last October.
The original distillery was named "Spirit of Montana Distilling" and the new team renamed it "Spirits of Montana" with a goal of showcasing Montana-grown grains. Unfortunately, the original founder did business by short-paying, late-paying, or not paying everyone possible to the point where I am struggling with vendors because they think we're still the same outfit. Slowly, I'm able to get them to come around & do business with us , but to date, I have had zero-luck getting any help from the manufacturer. No response from the Germany people & their guy in California has promised me things several times and failed to deliver. I'm just guessing that the equipment was never fully paid for. Even if we completely changed names, they always ask for the serial # on the equipment.
I need to replace a broken sight-glass on one of the holding tanks, and the pump under the holding tanks also needs repair or replacement.
Those of you who operate Holstein equipment, where do you get parts?