I have been using Whiskey Systems since we started in 2018. After their first big price increase I downgraded to a basic subscription and gave up some tools I really appreciated. With the latest increase I did the year-long contract to get the better pricing and thought that would buy my way back in to all the premium features I used to enjoy. Of special interest to me were the "Business Development" tools that helped determine pricing and profit margins, particularly for new products. Well guess what, those are features "were removed" and Whiskey Systems told me if I want them back I can pay special development fees to recreate them for my distillery. What a crock. WS won't generate costs from a product master and recipe, only from bottled goods! All the data is there of course, but after paying $325/month I still have to do a bunch of number crunching to extract the data for which I previously got by selecting a report.
Bugger off to Whiskey Systems. They simply do not care about their smaller customers, which you can tell from their pricing--they add a least $0.42 cents per bottle (if you do up to 1900 PGs--more if less than that) and $0.0590 per bottle for 95,100 PGs. Kind of sickening and obvious, really.
@Kindred Spirits can you DM me with your spreadsheet deal, too? I need to get the hell out of WSs.