Hi Dehner,
We've been working with Whiskey Resources for almost two years now and are very pleased with the software programs, support services, consulting, and customer support that Donald and his team have provided at Whiskey Resources. I can say without a doubt that there is no "sitting back and drinking chocolate milk" on that team. To me, it appears they are constantly improving the offerings, supporting us through business planning and audits, and traveling around the country to their customers. Software programs ARE expensive. EVERYTHING in the craft distilling industry is expensive. If you can create your own program or have a family member who can, then go ahead and do it. But why paint such a negative picture of other people who are also trying to grow businesses and make a living in this industry? Have you even used it? I believe there are no contracts, no set-up fees, and no termination fees, so why not give it a try for a month and see for yourself? We're very pleased with the program and it's a good value for the support we receive.
Heather Shade
Port Chilkoot Distillery