StonesRyan Posted June 23, 2016 Share Posted June 23, 2016 Does anyone have a good protocol for ensuring that copper mugs aren't stolen from the tasting room? We hold an ID as a deposit but they're still hard to keep track of - especially at busy times when it's easier to sneak away with one. We've been losing them too frequently lately and it's quite hard to swallow when someone only buys an $8 mule and gets an $18 copper mug along with it. Any ideas how to prevent this besides doing a pat down on everyone who leaves? Link to comment Share on other sites More sharing options...
HedgeBird Posted June 23, 2016 Share Posted June 23, 2016 https://www.amazon.com/LB1-High-Performance-EliteBook-Anti-theft/dp/B00MH433UQ/ref=sr_1_6?ie=UTF8&qid=1466697001&sr=8-6&keywords=laptop+theft+chain Kidding aside if $18 is your cost your probably paying too much. There are some options on eBay that are still expensive, but better than $18. http://www.ebay.com/itm/one-dozen-14-ounce-moscow-mule-copper-mugs-NEW-/181979588381?hash=item2a5ed4271d:g:DSsAAOSwGotWiFkzhttp://www.ebay.com/itm/4-x-MOSCOW-MULE-COPPER-MUG-100-SOLID-COPPER-14-OZ-FREE-SHIPPING-Ice-Cold-Drink-/111756028443?hash=item1a052daa1b:g:DEwAAOSwR5dXTOP8 We gave up on the copper mugs and just went back to glassware. Link to comment Share on other sites More sharing options...
StonesRyan Posted June 23, 2016 Author Share Posted June 23, 2016 The lock is tempting!! I know $18 is high but they're hand-hammered solid copper with a fired patina and with our logo hand-stamped into them. They're certainly not the cheapest but theyre the coolest we've seen - they're also our top selling piece of merchandise. We may have to switch just selling the nice ones and using less expensive ones for cocktails. 1 Link to comment Share on other sites More sharing options...
Silk City Distillers Posted June 24, 2016 Share Posted June 24, 2016 Charge $10 and factor in that 1 in 9 will walk away? Discount the drink+mug combination? Link to comment Share on other sites More sharing options...
StonesRyan Posted June 24, 2016 Author Share Posted June 24, 2016 Both good ideas, Silk City - thank you. Link to comment Share on other sites More sharing options...
Jno Posted June 24, 2016 Share Posted June 24, 2016 You could always do like Pat O's in the French quarter. Charge so much for the mug, like a deposit, and if the glass/mug is returned they get their money back. A little time consuming, but you will find most will bring the glass/mug back for the deposit. But some will keep them as a souvenir. Or do just what Pat O's does exactly and not tell people they can return the glass for a refund and you are ahead the glasses that are left behind by the unsuspecting (don't do this). Of course your cost is a boat load higher that the cost of a hurricane glass...but a suggestion. Link to comment Share on other sites More sharing options...
StonesRyan Posted June 24, 2016 Author Share Posted June 24, 2016 Thanks, Jno. Charging for the mug up front would certainly be a deterrent! Link to comment Share on other sites More sharing options...
Tom Lenerz Posted June 24, 2016 Share Posted June 24, 2016 A German bar near me has glass boots that they had the same issue with, so now they take your credit card and if the boot doesn't come back you get rang up for it. I want to say it is a crazy high price, like $100, to deter people from 'buying' them. Link to comment Share on other sites More sharing options...
StonesRyan Posted June 24, 2016 Author Share Posted June 24, 2016 Another good idea. Thanks, Tom! Link to comment Share on other sites More sharing options...
lengmann Posted November 10, 2016 Share Posted November 10, 2016 Wondering how practical the deposit might be as that just puts additional burden on the staff during busy hours. I'd probably go to cheaper options with a special or mug club to entice the buying of mugs. Link to comment Share on other sites More sharing options...
RobertS Posted November 10, 2016 Share Posted November 10, 2016 Metal would probably mess with the field, but DVD security stickers may be an option. The security scanners probably aren't cheap, though. Link to comment Share on other sites More sharing options...
StonesRyan Posted November 11, 2016 Author Share Posted November 11, 2016 Thanks folks! I agree Lengmann, we tried taking deposits and it's difficult to manage. I like your idea Robert and have wondered about rfid chips but know nothing about that sort of thing. Link to comment Share on other sites More sharing options...
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