Skaalvenn Posted September 12, 2015 Share Posted September 12, 2015 Just thought I'd share my recent experience with Race Labeling Concepts, makers of the Race Labeler lineup. Recently had a minor issue (possibly operator error?) with one of the labelers and have received some of the best customer service I've ever encountered with a company. They not only resolved the issue, but went far above and beyond what I would have ever expected any company to do with a minor issue like mine. They have even followed up a few times since the resolution to ensure that everything is going great. http://www.racelabel.com/ Link to comment Share on other sites More sharing options...
navenjohnson Posted September 12, 2015 Share Posted September 12, 2015 Skaalvenn, Which labeler model are you using? Manual or automatic? Just curious as we are gearing up to buy a label-applicator soon. NJ Link to comment Share on other sites More sharing options...
Skaalvenn Posted September 12, 2015 Author Share Posted September 12, 2015 Manual. Can't remember the model number off hand but it's not the basic one. I can't see us wanting to upgrade anytime soon as the labeling is the fastest part in our bottling line. Link to comment Share on other sites More sharing options...
GeekSpirits Posted September 12, 2015 Share Posted September 12, 2015 I will give a shout out as well. I have a Race manual labeler as well. I can't remember the model number but is allows you to do labels on tapered bottles. The thing is very high quality and has been working great for us. Link to comment Share on other sites More sharing options...
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