Lassiter Distilling Co

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About Lassiter Distilling Co

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    Knightdale, NC

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  1. That was my experience exactly. The glass is cheap. Certification isn't. Find a local calibration company to do it and it'll come at a better price.
  2. Same here in NC
  3. I've been using Hoochware ( for a few months now. Easy to use, image-based interface that helps me track inventory, cost average our production, keep track of invoices and file monthly reports with the TTB. The software even includes tools to help calculate proofing, temperature correction and other production related conversions. I definitely love it and don't know how I would get by without it.
  4. My understanding is that the unfermentables aren't carbohydrate based. Rather, that they consist of ash, mud, various minerals from the refining process and other came solids that aren't convertible to fermentable sugars. However, I don't know for sure. Perhaps someone more in the know can weigh in.
  5. Returns in NC are iffy. I know each store receipt says all sales final. Best we can do is to give this person a good experience. If the bottle is really not in good shape, we may be able to exchange it, but I'll have to check with our ABC on that. In any case, we are going to shoot for a positive customer experience to help this person understand we will make it right for him.
  6. Hey everyone. We have started sales and things have been going fairly well considering the many decks stacked against the small guy these days. So far, customers seem to like our rum. I've gotten all sorts of positive feedback on it. Everything from what we include about the flavor profile publicly to new things that come up during tastings. Nothing extremely negative so far, until this weekend. I received an email from a customer who bought a bottle in a liquor store sometime last week, saying the product tasted and like plastic and that it was terrible. Of course, this is upsetting to me, because I put a lot of care into making sure every batch meets strict quality standards. Ive invited the customer in to the distillery so I can check his bottle to ensure there isn't a quality issue. If there is, I will Do what I can to make an exchange, but if it's simply a taste preference, I don't know what I'm going to do. Has anyone else run into this issue, and if so, how did you handle it? I want to make sure that the customer knows we care about his feedback and that we will take care of him if he's unhappy and if there is something we can do about it.
  7. Our starting gravity is over 1.1 and we usually finish between 1.016 and 1.02.
  8. Here in NC it is possible to donate to nonprofits. This issue came up during our listing meeting, and they told us how to make it possible. Call me if I can help - Gentry Lassiter, Lassiter Distilling. Five zero one eight three seven zero six four four.
  9. Looking for a filter housing to gravity feed our product through. We want to filter about 25 gallons at a time, so would like a reservoir that can hold that amount. Otherwise, it would be great to get an inline activated carbon filter for our enolmatic filler. If you've seen anything like that, please let me know. We already have a housing and a .5 micron sediment filter, but need something better for our activated carbon filtering.
  10. Obviously, we all love our own products. After years of planning, study and compromising in one way or another, we all absolutely have to love what we make. Our North Carolina Rum (forthcoming here in NC, for those of you around) has developed into a complex, slightly sweet, floral and full flavored white rum which I love drinking. But sometimes, after a long day of distilling, bottling, labeling, government paperwork and cleaning, I want to drink and appreciate someone else's hard work. So what does everyone admire these days? I've got a couple I'm really into these days: Balcones True Blue is a work of art. North Shore Distillery's gin is completely unique and delightful. And Great Lakes Rehorst Vodka is the only vodka i have ever been able to drink since college. Anyone else want to give some props?
  11. We've been getting by with lift gate service (haven't had issues with drivers yet - recommend ABF and Top Shelf Logistics for freight there) and a pallet Jack, though I will say the drivers complain when we get big deliveries. A forklift isn't an option where we are - doors aren't tall enough and I don't think we have floor space in any case. Like Skaalvenn, I'd love to find a stacker with 3000 lb capacity, but no luck so far. Our 2.5 ton pallet Jack is an absolute necessity - everyone should have one.
  12. Good advice. Thanks very much.
  13. I'm thinking we will use the 1 micron inline filter for the enolmatic system. My concern is whether this will have an impact on flavor. We filter through activated carbon for flavoring purposes, so am not sure what impact additional filtering could have. I I suppose we could figure of a way to filter through activated carbon directly through the filling system, but what do you guys think about whether a filter through the pump would have additional impact/strip away more flavor beyond our initial filtering?
  14. We've noticed in a few of our finished bottles some very small particles floating around. Not many, but enough to notice. Looks kind of like lint or dust. We every bottle with proofed spirit immediately before filling with an enolmatic filler. Has anyone else run into this or have suggested solutions?
  15. Ditto to what Bluefish and Lang said. Make sure your local stuff is handled. We had (and still have) great support from the town we are in, but their inspections prior to operations are much more thorough than the TTB's. We got our DSP in 30 days (with Lang's help, BTW), but our building inspections took much longer. That being said, we had our lease signed and all major equipment (tanks, still, scales, etc) either in place or well on order at the time we submitted our application. Worked out great for us.